Privacy notice

Analytics

With your permission we use Google Analytics 4 to understand how the club site is used — which pages are visited and when someone registers, logs in, adds a bike, uploads a photo, posts or claims a sticker. We never send your name, email, phone/WhatsApp number or membership number to Google. Advertising features and Google signals are switched off.

Analytics cookies are only set after you choose Accept. You can change your choice at any time:

Language

Your language choice is stored in a cookie (NEXT_LOCALE) for one year so the site opens in the same language next time. It contains only the language code.

Member information

Members give us an email address, a nickname, country and state, birth year, WhatsApp number (used only by club admins to contact you, never public) and details of their motorcycles. We use them to run the club: your membership number, profile, garage and sticker claims. Postal addresses for stickers are deleted 90 days after delivery.

Warnings, suspensions and moderation

If you break the club rules, moderators can hide or remove a post or comment, send you a warning, or suspend your membership for 1, 3, 7 or 30 days (or, rarely, until further notice). You always see the reason in My Club › Account standing and in your notifications. We never show who made the decision.

You can appeal a warning, a suspension or a hidden or removed post or comment once, within 30 days — also while suspended. An admin reviews it, preferably not the person who made the decision, and you are told the outcome. Notes the moderators write for each other are never shown to you.

Your data and your choices

In My Club › Account you can download everything we hold about you as a readable file (including your warnings, suspensions and appeals), and ask for your account to be deleted. Deletion happens after 7 days (you can cancel until then): your login, profile, contact details, posts, comments and photos are removed.

A deletion can wait: for at most 30 days after the scheduled date while your membership is suspended (a timed suspension already running when you asked runs to its end), and for 30 days while a moderation review about you or your content is open.

An admin can extend a review hold by up to 30 days at a time, at most three times; any further extension needs a Super Admin, a written justification and a review date. If the club is legally required to preserve records (for example by a court order), a Super Admin can place a legal hold with a review date; the deletion then waits until it is released, and we may only tell you that a review is in progress.

What happens to your records after deletion

When your account is deleted:

• Deleted at once: your login (email, password, sessions), profile, contact details, postal addresses, notifications, likes, and the text and photos of your posts and comments.
• Redacted at once: the written reasons of warnings and suspensions, your appeals and the moderators' notes, report details and copies of reported content, and the free text of audit entries about you.
• Deleted after 12 months: the remaining records of your warnings, suspensions and appeals and the closed reports filed by you or about you.
• Kept: your membership number (retired, never given to anyone else) and audit entries reduced to what happened, when and by which role — no name, email, phone or written text.
• Under a legal hold nothing is deleted or redacted until the hold is released.

Text written about you in another member's records (for example a moderator naming you in someone else's warning) cannot be found automatically and may remain there.

Applicable law

RXZClub is run from Malaysia and handles personal data under Malaysia's Personal Data Protection Act 2010. Members living elsewhere (for example in Indonesia, Thailand or Singapore) may also have rights under their own country's laws. The retention periods and this section are still being reviewed.

For questions about your data or to use your rights, email contact@rxzclub.com. Operated by RXZClub.